Help and advice

Help with rent and leases

Assured shorthold tenants (ASTs)

  • Market rent levels

  • Advice on rent negotiations 

  • Internal and external repairs, replacements and maintenance 

  • Return of deposit on leaving

Contact TNRA at astleases@tnra.net for further help or information on AST matters.

Long leaseholders

  • Management/service charges and accounts

  • Reserve fund

  • Common parts and external redecoration, repair and maintenance 

  • Extending leases - download the 2004 article on this topic (will open as PDF in a new window)

  • Purchasing the freehold (enfranchisement)

Long leaseholders may contact Tim Horsler at info@tnra.net for further information or assistance.

Protected tenants (Rent Act leases and tenancies)

These are tenancies created before January 1989. Tenants pay a "Fair Rent" which is lower than market rent.

  • Registered rents. Many of the Fair Rents for properties on the estate are re-assessed by the Rent Officer every two years. All registrations can be viewed on the Valuation Office Agency website.

  • Succession when a tenant dies - download advice on succession (will open as PDF in new window)

If you have a protected tenancy and would like advice about your rent or internal and external repairs, please contact TNRA committee member Lesley Exton at info@tnra.net.

Assured tenants (9-year leases)

  • Market rent levels

  • Advice on rent negotiations and internal and external repair and maintenance

For advice about assured tenancies, contact TNRA committee member Ali Walker at info@tnra.net.

Help for vulnerable residents

The volunteer group we set up in 2020 during the Covid pandemic continues to offer support for vulnerable residents in need of regular or ad hoc assistance.

If you find that you require help with shopping, prescription-collecting or similar needs please contact info@tnra.net. We will then put you in touch with a neighbour who can help. 

If you’d like to join the volunteer group please email info@tnra.net.